Frequently Asked Questions (FAQ)

wedding

When will our wedding day DVD's be ready?

Are you going to thrust your microphone in the faces of our guests at the wedding, demanding that they say something?

How many videographers will you have at our wedding?

What do you think about working with our still photographer?

What do you think about a highlights version of the wedding day?


Q: When will our wedding day DVD's be ready?

A: If you've selected our Grand Package or above, the rough-cut DVD is ready very soon after your wedding day. Arrangements can be made to send this to you so that it arrives at your doorstep at the same time as you return from your honeymoon.

This allows you to share your thoughts and ideas before the editing takes place....an easy to follow worksheet enables you to provide as much or as little input as you desire. In fact, some of our clients simply tell us that the rough-cut footage looks great, "we trust your judgment, just do your regular editing, there's nothing in particular to let you know about." Others might want to list one or two things that they want us to be sure to include (major parts of the day, such as a first dance or a toast, are automatically included unless you tell us otherwise), or to be sure to delete certain things....you could even list several items, it's up to you.

From the time that all of the items needed for editing are received, a normal waiting period is one to three months. And even this wide range may not always be accurate. In April, when we've had all winter to reduce the backlog, the waiting time period might be less than a month! In the latter part of the year....a waiting period of about three months is not unusual. Careful editing is a time-intensive process.....if a prospective videographer is offering quick turn-around even during the busiest time of year, it is probably because (s)he doesn't do much business or because they provide a "quick and dirty" edit. We find that virtually all of our customers are comfortable with the waiting period, because they do have the rough-cut DVD on hand.....while this is not a final version representing our best possible work, it is something pleasing to look at in the meantime. Frankly, our ability to attract a lot of business means that you are not paying the highest possible price for a truly premium video.

Q: Are you going to thrust your microphone in the faces of our guests at the wedding, demanding that they say something?

A: Interviews only take place at your request. While messages from guests can be a very valuable and treasured part of your wedding day DVD, it is not a problem for us if you choose to not have interviews take place.

However, if you do like the idea of guests leaving messages on your video, there is no extra charge to do that. We'd be pleased to discuss with you the best strategies for making that happen, in a way that maximizes the comfort level for everybody.

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Q: How many videographers will you have at our wedding?

A: One, unless you want to add to the cost of your package. There are obtrusiveness concerns in adding a second shooter, we'd be happy to discuss the factors that you should consider.

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Q: What do you think about working with our still photographer?

A: We see your still photographer as our friend. In fact, many photographers refer and recommend us. We are very conscious of what your photographer is doing, and we stay out of the way and allow them to do what they do. Additionally, at the reception, our low-intensity light is actually of significant benefit. It is not too bright to wash out their picture....and we are very aware of shooting in the same direction in order to stay out of the shot and allow our light to be of benefit. Our low-intensity light will actually allow your photographer to get a few more candid shots at your reception than they otherwise might be able to get. Photographers also like the fact that unless you have made other arrangements, only one videographer will be on-site. A second videographer running around (especially when that person is not as seasoned as the first videographer) does present difficulties for your photographer.

We suggest that you ask your photographer about Always & Forever Video. There is a good chance that they know about us and feel very good about working with us.

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Q: What do you think about a highlights version of the wedding day?

A: Very valuable! While many of the couples who come to us are certain that they are primarily looking for a video that captures the entire story of the day beautifully.....having a condensed version also allows you to watch your videos more often and to share the day with other people. That's why the Production Plus Package includes a shorter version and a longer version.

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